NE Explore NOW Logo
Home About Destinations Explore Gallery Blog Team Contact Plan My Trip
Terms & Conditions

NEexplore NOW – Terms & Conditions

Welcome to NEexplore NOW. By booking any tour package or using our services, you agree to the following Terms & Conditions. Our goal is to provide a safe, comfortable, and memorable travel experience across Northeast India.

Section 01

1. Booking Confirmation

All tour bookings must be confirmed with basic details such as Name, Contact Number, and ID Proof.

A small advance payment is required to confirm your booking.

The remaining amount can be paid as per the agreed payment schedule.

All bookings are subject to availability of hotels, vehicles, and permits.

Section 02

2. Payment Policy

Payments can be made through UPI, Bank Transfer, Cash, or Online Payment.

Once the booking is confirmed, we will share the complete tour details and payment schedule with you.

Prices may change due to fuel price increases, hotel rate changes, or government taxes, but we always try to keep the best price for our customers.

Section 03

3. Cancellation & Refund Policy

We understand that plans can change. Our cancellation policy is designed to be fair for both customers and service providers.

Cancellation charges:

• 30 days before tour – Full refund (excluding service charges)

• 15–30 days before tour – 50% cancellation charge

• 7–15 days before tour – 75% cancellation charge

• Less than 7 days before tour – No refund

Refunds will be processed within 5–10 working days.

Section 04

4. Itinerary Flexibility

Travel in the Northeast sometimes depends on weather and road conditions.

NEexplore NOW reserves the right to make necessary changes in the itinerary in case of: Landslides, Heavy rain or bad weather, Road blocks, or Government restrictions.

We always try to provide the best possible alternative arrangements for our guests.

Section 05

5. Travel Documents

All travelers must carry valid ID proof during the trip.

For certain destinations like Arunachal Pradesh, travelers may require Inner Line Permit (ILP).

Section 06

6. Hotel & Transport

Hotel check-in and check-out times depend on hotel policies.

Vehicles are provided as per the itinerary schedule.

Extra sightseeing or additional vehicle usage may require extra charges.

Section 07

7. Traveler Responsibility

We request all travelers to respect local culture, nature, and fellow travelers during the trip.

Any damage to hotel property or vehicle caused by a traveler must be paid directly by the traveler.

Section 08

8. Liability

NEexplore NOW acts as a travel organizer and is not responsible for situations beyond our control such as: Natural disasters, Road conditions or landslides, Flight or train delays, or Loss of personal belongings.

However, we will always try our best to assist our travelers in any situation.

Section 09

9. Acceptance of Terms

By confirming a booking with NEexplore NOW, you agree to all the above Terms & Conditions.

NEexplore NOW

Explore the Beauty of Northeast India

📞 Call: +91 88129 70938

💬 WhatsApp: +91 60015 54226

Call UsWhatsApp